Account Setup
This guide walks you through creating your Skycloak account and understanding what happens next. With our streamlined onboarding process, you’ll have authentication working in under 30 minutes.
Creating Your Account
Step 1: Sign Up
- Visit app.skycloak.io
- Click “Sign Up” or “Start Free Trial”
- Choose your preferred authentication method:
- Email and Password - Traditional signup
- GitHub - Quick signup for developers
- Google - Use your Google account
Step 2: Complete Your Profile
If using email signup, provide:
- First Name - How we’ll address you
- Last Name - Complete your profile
- Email Address - For account notifications
- Password - Minimum 8 characters, mix of letters and numbers
For social login (GitHub/Google):
- We’ll automatically populate your name and email
- You can update these later in account settings
Step 3: Accept Terms
Review and accept:
- Terms of Service
- Privacy Policy
- Data Processing Agreement (for GDPR compliance)
Email Verification
After signing up, you’ll need to verify your email address:
- Check Your Inbox - Look for “Verify your Skycloak account”
- Click Verification Link - Valid for 24 hours
- Confirmation - You’ll see a success message
Didn’t Receive the Email?
- Check spam/junk folders
- Add
[email protected]to contacts - Click “Resend Verification” in the app
- Contact [email protected] if issues persist
Understanding Your Free Trial
What’s Included
Your 14-day free trial includes:
- ✅ Full Platform Access - All features unlocked
- ✅ 1 Small Cluster - Perfect for development
- ✅ 10,000 MAU - Monthly active users
- ✅ US Region - Fast deployment
- ✅ Email Support - Get help when needed
- ✅ No Credit Card - Required upfront
Trial Limitations
Some features require a paid plan:
- Multiple clusters
- Custom domains
- Additional regions
- Priority support
- Extended retention
After Your Trial
When your trial ends, you can:
- Upgrade - Continue with a paid plan
- Extend - Request more time (case-by-case)
- Export - Download your configuration
- Pause - We’ll keep your data for 30 days
The Onboarding Experience
After email verification, you’ll enter our interactive onboarding:
What to Expect
- Workspace Setup - Name your organization
- Use Case Selection - Helps us customize your experience
- Cluster Creation - Your first Keycloak instance
- Application Setup - Configure authentication
- Testing - Verify everything works
Time Commitment
- Typical Duration: 15-30 minutes
- Can Save Progress: Resume anytime
- Skip Available: For experienced users
Account Types and Permissions
Personal Accounts
- Full control of your resources
- Can create multiple workspaces
- Invite team members
- Manage billing
Team Member Accounts
When invited to a workspace, you’ll be assigned one of these roles:
- workspace:owner: Full administrative control and ownership
- workspace:admin: Manage all resources including billing
- workspace:billing: Manage billing and subscriptions only
- cluster:admin: Create and manage assigned clusters
- cluster:viewer: Read-only access to assigned clusters
Initial Configuration
Workspace Settings
Your workspace includes:
- Unique Name: Used in URLs and identification
- Default Region: Where resources are created
- Team Settings: Member management
- Billing Info: Subscription and payment
Security Settings
We recommend enabling:
- Two-Factor Authentication - Extra account security
- Strong Password - Protect your account
- Login Notifications - Alert on new sign-ins
Getting Help During Setup
Available Resources
- In-App Help: Tooltips and guides
- Documentation: You’re reading it!
- Chat Support: During business hours
- Email Support: [email protected]
Common Setup Questions
Q: Can I change my email later? A: Yes, in account settings with re-verification
Q: Multiple workspaces allowed? A: Yes, switch between them easily
Q: Can I delete my account? A: Yes, self-service in settings
Q: Is my data secure? A: Yes, encrypted and SOC 2 compliant
What Happens Next?
After account setup, you’ll be guided to:
- Create Your First Cluster - Deploy Keycloak
- Configure Applications - Set up authentication
- Invite Team Members - Collaborate with others
- Explore Features - Discover platform capabilities
Best Practices
Account Security
- Use a strong, unique password
- Enable two-factor authentication
- Regularly review account activity
- Keep contact info updated
Organization
- Choose descriptive workspace names
- Document your configuration
- Set up team roles early
- Plan for growth
Getting Started
- Complete the onboarding flow
- Start with one application
- Test thoroughly before production
- Ask for help when needed
Upgrading Your Account
When to Upgrade
Consider upgrading when you:
- Need more than one cluster
- Want custom domains
- Require production support
- Exceed trial limits
How to Upgrade
- Go to Settings → Billing
- Choose your plan
- Add payment method
- Confirm upgrade
Your trial benefits continue until expiration, then paid features activate.
Next Steps
Ready to continue? Here’s your path:
- Complete Onboarding - Interactive setup wizard
- Create Your Instance - Deploy Keycloak
- Configure First App - Add authentication
- Explore Features - Discover capabilities
Welcome to Skycloak! We’re excited to help you build secure applications.