Subscription Plans
Skycloak offers transparent, predictable pricing with no monthly active user (MAU) limits. Our plans are designed to scale with your business, from individual developers to large enterprises. Save 20% by selecting yearly billing.
For the most up-to-date pricing information, always check the pricing page.
Free Trial
Section titled “Free Trial”Start with a 21-day free trial on the Shared Cluster that includes:
- All core authentication & authorization features
- A fully managed realm on the Shared Cluster (US region)
- Unlimited applications and users
- Basic analytics and insights (7-day retention)
- Logs and events access (7-day retention)
- Extensions marketplace (free extensions)
- Email support
Prefer running your own Keycloak instance from day one? The Expert onboarding path provisions a dedicated Small cluster instead, with a 7-day trial.
Limitations during trial:
- No dedicated clusters on the realm path (choose the Expert path for one)
- US region only
- No custom domains
- No custom branding
- No internationalization
- No migrations from self-hosted Keycloak (available on paid plans)
Trial length: The standard trial runs on the Shared Cluster for 21 days. The Expert onboarding path, which provisions a dedicated cluster immediately, has a 7-day trial. Both can be extended by completing actions such as a feedback survey, a public review, or a sales call, up to a maximum of 45 days (Shared Cluster) or 31 days (Expert path).
Subscription Tiers
Section titled “Subscription Tiers”Developer Plan
Section titled “Developer Plan”$29/month (or $278/year - save 20%)
Perfect for individual developers and small projects.
What’s included:
- 1 Small cluster in any region
- 1 Custom domain included
- Keycloak migration support
- Free extensions from marketplace
- Webhooks (1 destination, 50 requests/month)
- Email support (best effort)
Not included:
- Analytics and insights dashboard
- Logs viewer
- Events monitoring
- Audit logs
- Branding customization
- Internationalization
Best for: Side projects, personal apps, and development environments
Launch Plan
Section titled “Launch Plan”$149/month (or $1,430/year - save 20%) Most Popular
Ideal for growing startups and small businesses.
What’s included:
- Everything in Developer, plus:
- 1 cluster (Small or Medium size)
- 1 Custom domain included
- Remove Skycloak branding
- Analytics and insights dashboard (30-day retention)
- Logs viewer (3-day retention)
- User events monitoring (7-day retention)
- Audit logs (3-day retention)
- Internationalization (multi-language login pages)
- Keycloak feature management
- User export capability
- Webhooks (3 destinations, 5K requests/month)
- Priority email & chat support (4-hour response)
Best for: Growing startups and small production applications
Business Plan
Section titled “Business Plan”$599/month (or $5,750/year - save 20%)
For established businesses with mission-critical needs.
What’s included:
- Everything in Launch, plus:
- 99.9% uptime SLA with service credits on the included Medium cluster (SLA terms)
- 2 clusters: 1 Small and 1 Medium
- 1 Custom domain included
- Custom themes (upload your own)
- Admin events monitoring
- Extended retention:
- Audit logs: 30 days
- User events: 30 days
- System logs: 30 days
- Insights: 90 days
- User import/export
- MFA enforcement for workspace
- Extensions marketplace (all free extensions)
- Webhooks (10 destinations, 50K requests/month)
- Extended support hours (1-hour response)
Best for: Established businesses and production workloads
Enterprise Plan
Section titled “Enterprise Plan”Custom Pricing - Contact Sales
For large enterprises, government, or organizations with advanced needs.
What’s included:
- Everything in Business, plus:
- 3 clusters: 1 Small, 1 Medium and 1 Large
- 5 Custom domains included
- Custom extensions (.JAR upload)
- Advanced security features:
- WAF (Web Application Firewall)
- Bot management
- Geo-blocking
- Advanced rate limiting
- IP allowlisting
- Private Link (AWS) and VPN mesh connectivity
- SIEM integration
- Bulk domain import
- Proxy domain support
- Extended retention:
- User events: 90 days
- System logs: 90 days
- Insights: 365 days
- Unlimited webhooks
- 1-hour P1 response (24/7 support)
- Priority Escalation add-on available (30-minute response)
- Dedicated Customer Success Manager
- Up to 99.99% SLA with financial backing
- Custom contracts and billing
- Compliance certifications
Best for: Large enterprises and mission-critical deployments
Add-Ons
Section titled “Add-Ons”Enhance your subscription with additional features. All add-ons include a 20% discount on yearly billing.
Infrastructure Add-Ons
Section titled “Infrastructure Add-Ons”- Additional Small Cluster: $39/month
- Additional Medium Cluster: $199/month
- Additional Large Cluster: $625/month
Cluster add-ons are per size, and each one adds a slot of that size on top of what your plan includes. On Business, for example, an Additional Large Cluster is what opens up Large. The Additional Large Cluster is available on Business, Enterprise and the legacy Growth plan.
- Additional Custom Domain: $49/month per domain
- Private Network (AWS PrivateLink or VPN mesh): $299/month
Security Add-Ons
Section titled “Security Add-Ons”- SIEM Export: $199/month - Export event logs to your SIEM platform (Launch and Business plans; included in Enterprise)
- WAF (Web Application Firewall): $149/month - Protect against OWASP Top 10 attacks (Launch, Business, and Enterprise plans)
- Geo-blocking: $49/month - Block or allow authentication from specific countries (Launch, Business, and Enterprise plans)
- Advanced Rate Limiting: $59/month - Protect against brute force and DDoS attacks (Launch, Business, and Enterprise plans)
- IP Access Control: $99/month - Restrict access based on IP addresses (Launch, Business, and Enterprise plans)
Extension Add-Ons
Section titled “Extension Add-Ons”- Bring Your Own Extension: $99/month - Deploy your custom Keycloak extensions (included on Enterprise)
- Custom Extension Development: $299/month - Our team builds custom extensions for you
Storage & Backup
Section titled “Storage & Backup”- Extended Log Retention (1 year): $49/month
- Extended Log Retention (2 years): $99/month
- Custom retention: Contact sales
Add-ons are available for all paid plans. Pricing shown is for monthly billing - save 20% with annual billing.
Key Features by Plan
Section titled “Key Features by Plan”| Feature | Trial | Developer | Launch | Business | Enterprise |
|---|---|---|---|---|---|
| Clusters | 1 Small | 1 Small | 1 (S/M) | 1 Small + 1 Medium | 1 Small + 1 Medium + 1 Large |
| Custom Domains | 0 | 1 | 1 | 1 | 5 |
| Regions | US only | All | All | All | All |
| Remove Branding | No | No | Yes | Yes | Yes |
| Custom Themes | No | No | No | Yes | Yes |
| SLA | None | None | None | 99.9% (Medium cluster) | Up to 99.99% |
| Support Response | Best effort | 4 hours | 1 hour | 1 hour (24/7), 30 min with add-on | |
| Webhooks | None | 1 / 50 | 3 / 5K | 10 / 50K | Unlimited |
| MAU Limit | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
Analytics & Data Retention
Section titled “Analytics & Data Retention”Different plans offer varying levels of data retention:
| Feature | Trial | Developer | Launch | Business | Enterprise |
|---|---|---|---|---|---|
| Analytics/Insights | 7 days | - | 30 days | 90 days | 365 days |
| User Events | 7 days | - | 7 days | 30 days | 90 days |
| Admin Events | - | - | - | 30 days | 90 days |
| System Logs | 7 days | - | 3 days | 30 days | 90 days |
| Audit Logs | 7 days | - | 3 days | 30 days | 90 days |
| Export Data | Limited | - | CSV | All formats | All + API |
Note: The Developer plan focuses on core authentication without monitoring features. Upgrade to Launch or higher for analytics capabilities.
Feature Availability
Section titled “Feature Availability”| Feature | Trial | Developer | Launch | Business | Enterprise |
|---|---|---|---|---|---|
| Keycloak Feature Management | No | No | Yes | Yes | Yes |
| Internationalization | No | No | Yes | Yes | Yes |
| Migrations | No | No | Yes | Yes | Yes |
| MFA Enforcement | No | No | No | Yes | Yes |
| User Export | No | No | Yes | Yes | Yes |
| User Import | No | No | No | Yes | Yes |
| Free Extensions | Yes | Yes | Yes | Yes | Yes |
| Custom Extensions | No | No | No | Add-on | Yes |
| IP Allowlisting | No | No | No | No | Yes |
| Private Network | No | No | No | No | Yes |
| SIEM Integration | 1 destination | No | Add-on | Add-on | Yes |
Billing Information
Section titled “Billing Information”- Payment Terms: Monthly or annual billing
- Annual Discount: 20% off all plans and add-ons
- Money-Back Guarantee: 14 days
- Setup Fees: None
- Currency: All prices in USD
- Payment Processor: Stripe
Trial to Paid Conversion
Section titled “Trial to Paid Conversion”- 21-day free trial for core features (7 days on the Expert path)
- A verified email address is required to subscribe
- After payment, a cluster setup wizard provisions your dedicated cluster; you can complete it right away or dismiss it and return later
- You then choose what happens to your trial realm: Move it to the new cluster (the default; all users, credentials, and configuration are carried over and your issuer URL is unchanged) or Delete it and start fresh
- After a Move, the old shared realm remains available for 14 days before it is decommissioned; a banner and sidebar indicator show the countdown
- 3-day grace period after trial ends without upgrading
- Automatic cluster suspension after grace period
- Data retained for 30 days after suspension
Managing Your Billing
Section titled “Managing Your Billing”We use Stripe to securely manage your billing and payments.
To access your billing:
- Click Billing in the left sidebar (under Workspace)
- Select “Manage Billing”
- You’ll be redirected to Stripe’s secure billing portal
From the Stripe portal, you can:
- View and download invoices
- Update billing information
- Change payment methods
- Cancel your subscription
- Resume a cancelled subscription
- View billing history
Frequently Asked Questions
Section titled “Frequently Asked Questions”Can I change plans anytime?
Section titled “Can I change plans anytime?”Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately for upgrades, and at the next billing cycle for downgrades.
What’s included in the free trial?
Section titled “What’s included in the free trial?”The 21-day free trial gives you a fully managed realm on the Shared Cluster (US region) with all core features and unlimited MAU. Want your own dedicated cluster from day one? Choose the Expert onboarding path, which has a 7-day trial. Both can be extended, and no credit card is required to start.
Do you offer refunds?
Section titled “Do you offer refunds?”Yes, we offer a 14-day money-back guarantee for all paid plans.
What happens when my trial ends?
Section titled “What happens when my trial ends?”You have a 3-day grace period to upgrade. After that, clusters are suspended but data is retained for 30 days.
What happens to my trial realm when I upgrade?
Section titled “What happens to my trial realm when I upgrade?”You choose. The upgrade wizard lets you Move the realm to your new dedicated cluster, keeping all users, credentials, and configuration with the same issuer URL, or Delete it and start fresh. Moving is the default.
My plan says 2 clusters. Can they be any size?
Section titled “My plan says 2 clusters. Can they be any size?”No. Business and Enterprise include a specific mix of sizes, not a pool of interchangeable clusters: Business is 1 Small plus 1 Medium, Enterprise is 1 Small plus 1 Medium plus 1 Large. The cluster creation page shows how many of each size you have left, and greys out a size you have used up. To run more of one size, add the matching cluster add-on or talk to us about a custom plan.
I already have more clusters than my plan’s size mix allows. What happens to them?
Section titled “I already have more clusters than my plan’s size mix allows. What happens to them?”Nothing. Existing clusters keep running exactly as they are; we never delete, suspend or resize a cluster because of this. The size limits apply only when you create a new cluster, so you can keep everything you have and still create in a size you have room in.
Why doesn’t Developer plan have analytics?
Section titled “Why doesn’t Developer plan have analytics?”The Developer plan is optimized for building and testing. For production monitoring, we recommend the Launch plan which includes full analytics capabilities.